Legal

Privacy Policy

Last updated July 1, 2026

This Privacy Policy explains how Luxury Massage Chairs, operated by London Health Products Inc., collects, uses and protects the information you share with us when you visit our San Jose showroom, browse our website or place an order. By using our services you agree to the practices described here.

Information We Collect

We collect information you provide directly and information gathered automatically as you use our site.

  • Contact details such as your name, email address, phone number and shipping address.
  • Order information including the products you buy, your payment method and delivery preferences.
  • Showroom appointment details when you book a visit or a consultation.
  • Technical data such as your device type, browser and pages viewed, collected through cookies.

How We Use Your Information

We use your information to run our business and improve your experience.

  • To process orders, arrange white-glove delivery and provide customer support.
  • To schedule and confirm showroom appointments.
  • To send order updates and, with your consent, occasional offers you can opt out of at any time.
  • To protect against fraud and keep our services secure.

How We Share Information

We do not sell your personal information. We share it only with trusted partners who help us operate, such as payment processors, delivery teams and financing providers, and only to the extent needed to deliver the service you requested. We may also disclose information when the law requires it.

Cookies and Tracking

We use cookies to remember your preferences, keep items in your cart and understand how our site is used. You can control cookies through your browser settings. Turning off some cookies may affect how the site works.

Data Security

We use administrative, technical and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, and to opt out of certain uses. California residents have additional rights under the CCPA. To make a request, contact us using the details below and we will respond as required by law.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 16.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the date at the top of this page. Significant changes will be communicated where appropriate.

Contact Us

Questions about this policy can be sent to info@luxurymassagechairs.com or by phone at +1 (408) 500-8553. You can also reach us at 335 Saratoga Ave, Suite 10, San Jose, CA 95129.